Terms and Conditions


A non-refundable deposit of £40 is required for all bookings to be made secure, this can be paid via a bank transfer when booking your appointment.

The remaining amount can be paid before your session via bank transfer or on the day with cash or via bank transfer before your treatment commences. Card payments are not accepted.

If you have a discount code / promo code – this can only be used as a one time only offer and on the condition that social media promotional posts are permitted.

Cancellation policy

It is understandable that sometimes appointments cannot be attended, but as a courtesy to the clinician and clients, please note the following:

-A 72 hour notice period is required for ALL cancellations and/or rescheduled appointments.
-Failure of 72 hours’ notice for non attendance will incur a charge of the deposit fee.
-In instances where there has been a non attendance without any cancellation notice, a full payment fee will be required upfront when re-booking.
-If you are cancelling due to COVID, then a proof of a positive lateral flow or PCR is required.

Please note, refunds are not available.

Appointment timings

We do everything we can to ensure that your appointment begins on time. If you arrive late, you may have a reduced appointment time so as not to inconvenience subsequent clients.

Please note, the Call Me Beautiful virtual consultation is a complimentary 10-minute video call and is strictly limited to 10 minutes only.

Media policy

Your clinician will ask for your consent if part/all of your treatment session can be photographed and/or videotaped during treatment. This material will be used for your progress reports.

This material may also be used for educational, publicity and promotional services. This includes print, electronic and any other media format that will be accessible to Beauty Acupuncturist and will be stored electronically in compliance with the Data Protection Act 2018. If you do not wish for your material to be utilised for social media purposes, just inform your practitioner at the start of the session.

Examples of social media formats:

  • Website
  • Instagram
  • Facebook
  • Linked inn
  • Leaflets and posters

Side effects

The practice of cosmetic acupuncture is a minimally invasive treatment, however, as the face has a lot of blood vessels, it is possible for minor bleeding and bruising to occur. Your clinician will do their best to ensure bruising is kept to an absolute minimum. You will also be provided with aftercare guidance to ensure the best possible outcomes of your treatment.

Occasionally, people can be very responsive and sensitive to certain body points used in acupuncture and therefore there is small chance of fainting. This occurs very rarely and serious side effects are very rare- less than 1 person per 10,000.

Privacy Policy

Beauty Acupuncturist stores your personal data, such as your name, D.O.B, telephone number and next of kin’s details on a password protected computer file. Your information will be kept confidential and will only be disclosed to those involved in your care such as your doctor or consultant. Under clinical governance your records will never be shared with a 3rd party or anyone else without your written and signed consent. Beauty Acupuncturist ensures client confidentiality is always maintained. The only exception to this is if you have given consent for your images to be used for educational and promotional marketing materials on social media platforms, or if your information is required for contact tracing of COVID-19.

Your personal data relating to your treatment will be securely destroyed seven years after your last treatment as recommended by the Data Protection Act 2018 and maintaining codes of clinical governance. To access a copy of all data held about you please request this via email: [email protected]

COVID-19 Policy

Because COVID-19 is a novel virus where the body has no natural immunity and for those who have not yet had the vaccines, additional care is required to reduce the risk of exposing clients to infection. Therefore, the following control measures are in place at ALL TIMES to mitigate the risks to both clinician and client.

Before your appointment:

  • A full completed risk assessment of the clinic environment as per the HSE standards displayed in the clinic.
  • A completed operational ‘walk-through’ of all new procedures post-risk assessment.
  • New clients will have an option to have a video call assessment thus, limiting the amount of face-to-face time with the clinician.
  • Clients to digitally complete and sign a ‘COVID screening questionnaire and Declaration of truth’ which openly informs them of the risk of face-to-face appointments.
  • Clients’ appointment reminders will prompt clients to inform the clinician if they have had any COVID symptoms and to wear a surgical mask, every session.
  • Clients are encouraged to pay for their sessions wirelessly via bank transfer.

Day of your appointment:

  • Clinician to check own temperature at the start of the working day.
  • Clients to use hand-sanitiser when entering the clinic.
  • Clinician to check ALL patients’ temperature on arrival, with a contactless thermometer.
  • Therapist to provide surgical mask at a fee of £2 if the patient has attended without wearing one.
  • Bathroom facilities will not be permitted for public and client use.
  • Clinician to wear PPE whilst treating clients (fluid resistant surgical mask type IIr, gloves and apron per patient, +/- goggles and face shield following risk assessment per patient) as per the GOV.UK and Standard Infection Control Precautions (SICPs).
  • Couch, pillows and chairs to be covered with a vinyl wipeable protectors plus single-use couch roll.
  • Windows will be kept open to ensure continuous circulation of air flow.

After your treatment:

  • An envelope can be provided for any cash payments if a wireless payment cannot be made.
  • Client to use hand sanitizer and clinician to escort them to exit.
  • Clinician to clean hands between every patient with soap and hot water.
  • All surfaces will be wiped including: couch, pillows, desk, laptop, mouse, stylus, mobile phones, door handles, hand sanitizer, intercom and any hard surfaces.
  • A cleaning log will be displayed on the wall.
  • Longer gaps between clients to:
    • Enable surfaces to be disinfected with alcohol-based spray between treatments
    • Ensure any patients attending can be kept two metres apart in the reception.
  • All disposal to be double bagged and removed after 72 hours.